Frequently Asked Questions
Tickets are also sold onsite: Make sure to arrive no later than 8:15pm to purchase General Admission tickets onsite. Adult tickets are $49, and children tickets are $28 at the door. All onsite ticket sales are final. Onsite ticket sales end 45 minutes prior to Sensorio’s closing time in order to allow ample time to enjoy the grounds.
CHANGE POLICY: General Admission Tickets in 2022 can be transferred to a different date through your account at Eventbrite.com. VIP/Terrace ticketholders will need to email [email protected]sensoriopaso.com to request a transfer no later than 48 hours prior to their original event. Any tickets purchased in 2023 can be transferred or changed through Ticketmaster | Universe up until 3 days prior to the event.
Sensorio does not accept refund requests. Inclement weather may cause a cancellation, in which case ticket holders will be notified via email, refunded, and invited to repurchase. The name on a ticket does not need to match the attendee.
ONSITE: The parking lot opens 30 minutes prior to the exhibit opening time. Tailgating is not permitted. Inside the exhibit area, amenities include food and beverages for sale, including wine, beer, and distilled spirits. The site is fully ADA accessible. Once admitted, guests may enjoy the exhibit until closing. Lights begin dimming 15 minutes prior to closing.
STAND-BY: Tickets are also sold onsite — Make sure to arrive no later than 8:15pm to purchase General Admission tickets onsite. Adult tickets are $49, and children tickets are $28 at the door. All onsite ticket sales are final. Onsite ticket sales end 45 minutes prior to Sensorio’s closing time.
Please check the calendar for other dates/times to purchase tickets in advance.
Please refer to our Homepage to view our hours of operation.
Box Office closes 45 minutes prior to Sensorio’s closing time in order to allow ample time to enjoy the grounds. Lights begin dimming 15 minutes prior to closing.
Email Brittany at [email protected]sensoriopaso.com for group/private event inquiries. Group rates start at 20 tickets or more.
Sensorio Office Hours:Monday through Friday from 10am — 5pm, Saturday/Sunday 2pm-6pm. Office is not open to the public. Office is closed during evening event hours. Email [email protected]sensoriopaso.com24⁄7 for further assistance.
Sensorio is a self-guided walking tour. Please refer to our Site Map for paths of Travel. Sensorio Walking Map
Please make sure to dress accordingly and check the weather prior to arriving.
Wheelchair Rentals: Guests may bring and use their own wheelchairs. Sensorio also offers a limited number of wheelchair rentals for a fee of $10, plus ID as deposit. Rental wheelchairs are available on a first-come, first-served basis, and may not be reserved so please plan to arrive early.
The parking lot opens 30 minutes prior to Sensorio’s opening hours. No tailgating is allowed.
Yes, there is food and alcoholic beverages available for purchase. Photo ID is required for any alcoholic beverage purchase. Last Call for alcohol is 30 minutes prior to close. To view our food and drink options, please visit: Food & Drink.
Please note: only sealed water bottles or empty personal water containers are allowed inside the venue.
Visit our VIP/Terrace Experience page for more information.
Children 3 years of age and older require a VIP/Terrace Experience ticket to be in the Terrace.
Email Brittany at [email protected]sensoriopaso.com for group/private event inquiries. Group rates start at 20 tickets or more.
All VIP/Terrace ticket changes or transfers must be made 48 hours prior to event.
All guests are welcome to shoot photos/video with hand-held equipment, but Sensorio does not allow professional cameras that are not handheld, and/or video/recording equipment, drones, selfie sticks, monopods, tripods, lighting/flash, or any other extensive photo/video equipment onsite.
Any commercial use, reproduction, or sale, directly or online, of any images is strictly prohibited. All rights to images of Bruce Munro’s artworks are held by a third party, which monitors usage worldwide. Anyone wishing to seek permission for any commercial project should contact Bruce Munro Studio at [email protected]brucemunro.co.uk.
Professional cameras that are not handheld, or video/recording equipment, selfie sticks, monopods, and tripods are NOT allowed.
You may also NOT bring external food or beverages (only sealed water bottles or empty personal water containers are allowed), pets, chairs, roller blades, skateboards, bicycles, grills, hibachis or other cooking equipment into Sensorio. It is prohibited to possess any firearm, knife, weapon or fireworks on the property. Smoking is also prohibited anywhere onsite.
Sensorio is not responsible for any lost or stolen items.
Only service dogs/emotional support animals are allowed. A service dog is defined as a trained animal to do work or perform tasks for, and to assist, an individual with a disability. An emotional support animal is a type of animal that provides comfort to help relieve a symptom or effect of a person’s disability.
Yes, all pathways throughout the venue are ADA compliant. Wheelchairs, walkers, crutches, braces, and scooters are allowed.
Wheelchair Rentals: Guests may bring and use their own wheelchairs. Sensorio also offers wheelchair rentals for a fee of $10, plus ID as deposit. Rental wheelchairs are available on a first-come, first-served basis, and may not be reserved. Please plan to arrive early, as a limited number of wheelchairs are available for rent during each ticketed hour.
Sensorio does not accept refund requests. If you’d like to transfer your tickets you can do so through Eventbrite, or by emailing [email protected]sensoriopaso.com. For all VIP ticketholders you must email [email protected]sensoriopaso.com to request a transfer. We require 48 hours-notice for VIP transfers or changes.
We kindly ask that all unvaccinated guests wear a Mask/Face Covering.
Get more ideas on what to do on the San Luis Obispo Travel Guide.