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Frequently Asked Questions

Tick­ets are also sold onsite: Gen­er­al Admis­sion walk-up tick­ets are sold on-site begin­ning at 7:30pm. Adult tick­ets are $47, and chil­dren tick­ets are $26 at the door. All onsite tick­et sales are final. Onsite tick­et sales end 45 min­utes pri­or to Sen­so­ri­o’s clos­ing time in order to allow ample time to enjoy the grounds. 

GROUP SALES: Online sys­tem allow up to 19 tick­ets to be pur­chased at a time. For groups of 20 or more, or for private/​corporate events, please email Brit­tany at [email protected]​sensoriopaso.​com.

CHANGE POL­I­CY: Gen­er­al Admis­sion Tick­ets can be trans­ferred to a dif­fer­ent date through your account at Eventbrite​.com as long as the new­ly select­ed date is not sold out. VIP tick­ethold­ers will need to email [email protected]​sensoriopaso.​com to request a trans­fer. Sen­so­rio does not accept refund requests. Inclement weath­er may cause a can­cel­la­tion, in which case tick­et hold­ers will be noti­fied via email, refund­ed, and invit­ed to repur­chase. The name on a tick­et does not need to match the attendee.

ONSITE: The park­ing lot opens 30 min­utes pri­or to the exhib­it open­ing time. Tail­gat­ing is not per­mit­ted. Inside the exhib­it area, ameni­ties include food and bev­er­ages for sale, includ­ing wine, beer, and dis­tilled spir­its. The site is ful­ly ADA acces­si­ble. Once admit­ted, guests may enjoy the exhib­it until clos­ing. Box Office clos­es 45 min­utes pri­or to close. Lights begin dim­ming 15 min­utes pri­or to closing.

  • STAND-BY: Tick­ets are also sold onsite — Gen­er­al Admis­sion walk-up tick­ets are sold on-site begin­ning at 7:30pm. Adult tick­ets are $47, and chil­dren tick­ets are $26 at the door. All onsite tick­et sales are final. Onsite tick­et sales end 45 min­utes pri­or to Sen­so­ri­o’s clos­ing time. 

    Please check the cal­en­dar for oth­er dates/​times to pur­chase tick­ets in advance.

  • We kind­ly ask that all unvac­ci­nat­ed guests wear a Mask/​Face Covering.

  • The park­ing lot opens 30 min­utes pri­or to Sen­so­ri­o’s open­ing hours. No tail­gat­ing is allowed.

  • Please refer to our Main Page to view our hours of operation.

    Box Office clos­es 45 min­utes pri­or to Sen­so­ri­o’s clos­ing time in order to allow ample time to enjoy the grounds. Lights begin dim­ming 15 min­utes pri­or to closing.

    Sen­so­rio Office Hours:Mon­day through Fri­day from 10am — 5pm. Office is not open to the pub­lic. Office is closed dur­ing evening event hours as well as week­ends. Email [email protected]​sensoriopaso.​com 247 for fur­ther assistance.

  • Yes, there is food and alco­holic bev­er­ages avail­able for pur­chase. Pho­to ID is required for any alco­holic bev­er­age pur­chase. Last Call for alco­hol is 30 min­utes pri­or to close. To view our food and drink options, please vis­it: Food & Drink.

    Please note: only sealed water bot­tles or emp­ty per­son­al water con­tain­ers are allowed inside the venue.

  • Sen­so­rio is a self-guid­ed walk­ing tour. Please refer to our Site Map for paths of Trav­el. Sen­so­rio Walk­ing Map

    Please make sure to dress accord­ing­ly and check the weath­er pri­or to arriving. 

    Wheel­chair Rentals: Guests may bring and use their own wheel­chairs. Sen­so­rio also offers a lim­it­ed num­ber of wheel­chair rentals for a fee of $10, plus ID as deposit. Rental wheel­chairs are avail­able on a first-come, first-served basis, and may not be reserved so please plan to arrive early.

  • All guests are wel­come to shoot photos/​video with hand-held equip­ment, but Sen­so­rio does not allow pro­fes­sion­al cam­eras that are not hand­held, and/​or video/​recording equip­ment, drones, self­ie sticks, monopods, tripods, lighting/​flash, or any oth­er exten­sive photo/​video equip­ment onsite.

    Any com­mer­cial use, repro­duc­tion, or sale, direct­ly or online, of any images is strict­ly pro­hib­it­ed. All rights to images of Bruce Munro’s art­works are held by a third par­ty, which mon­i­tors usage world­wide. Any­one wish­ing to seek per­mis­sion for any com­mer­cial project should con­tact Bruce Munro Stu­dio at [email protected]​brucemunro.​co.​uk.

  • Pro­fes­sion­al cam­eras that are not hand­held, or video/​recording equip­ment, self­ie sticks, monopods, and tripods are NOT allowed.

    You may also NOT bring exter­nal food or bev­er­ages (only sealed water bot­tles or emp­ty per­son­al water con­tain­ers are allowed), pets, chairs, roller blades, skate­boards, bicy­cles, grills, hibachis or oth­er cook­ing equip­ment into Sen­so­rio. It is a vio­la­tion of Cal­i­for­nia law to car­ry or pos­sess any firearm, knife, weapon or fire­works on the prop­er­ty. Smok­ing is pro­hib­it­ed any­where onsite.

    Sen­so­rio is not respon­si­ble for any lost or stolen items.

  • Only ser­vice dogs/​emotional sup­port ani­mals are allowed. A ser­vice dog is defined as a trained ani­mal to do work or per­form tasks for, and to assist, an indi­vid­ual with a dis­abil­i­ty. An emo­tion­al sup­port ani­mal is a type of ani­mal that pro­vides com­fort to help relieve a symp­tom or effect of a per­son­’s disability.

  • Yes, all path­ways through­out the venue are ADA com­pli­ant. Wheel­chairs, walk­ers, crutch­es, braces, and scoot­ers are allowed.

    Wheel­chair Rentals: Guests may bring and use their own wheel­chairs. Sen­so­rio also offers wheel­chair rentals for a fee of $10, plus ID as deposit. Rental wheel­chairs are avail­able on a first-come, first-served basis, and may not be reserved. Please plan to arrive ear­ly, as a lim­it­ed num­ber of wheel­chairs are avail­able for rent dur­ing each tick­et­ed hour.

  • Get more ideas on what to do on the San Luis Obis­po Trav­el Guide.

  • Vis­it our VIP Expe­ri­ence page for more information.

    All VIP tick­et pur­chas­es or trans­fers must be made 48 hours pri­or to event.

  • Sen­so­rio does not accept refund requests. If you’d like to trans­fer your tick­ets you can do so through Eventbrite, or by email­ing [email protected]​sensoriopaso.​com. For all VIP tick­ethold­ers you must email [email protected]​sensoriopaso.​com to request a trans­fer. We require 48 hours-notice for VIP trans­fers or changes.